For the safety of all our guests we require all pet must have current vaccinations. Please advise us of any allergies, sensitive skin or pre-existing medical conditions, so we can keep an eye out for them and take special care to keep them safe.
Please make sure you will be able to pick up your baby within 1 hr after we notify the grooming is done, Although your baby is well cared for while at spa, a shorter stay with fewer dogs in spa helps to reduce the stress and keeps the pet happier. We will always give you an estimated time when u drop them off. If you are going to be late picking up your baby, please let us know prior to so proper arrangement can be made. If your are late an additional fee will be added. Late Pick-up fees are $25 for each half hour.
Your baby may be photographed before, during and after in our spa. Pictures may be used on Yabo Pet Spa's website, social medial or other advertising purposes.
The safety,care and comfort of your pets are our primary concerns, therefore,owner must inform our groomer during booking procedure if the pet has bitten someone or has aggressive tendencies. We will make every attempt to groom uncooperative pets, however, if a second handler is needed additional fee will be charge for special attention.
Yabo Pet Spa offering kennel-free grooming for your baby. In order to keep a safe environment, our grooming services are offered by appointment only.
Best care for your best friend
Yabo Pet Spa reserves the right to change pricing, time of appointment, policies and or fees at any time without notices.
Please call at least 24 hours prior to your appointment to cancel or reschedule, if an appointment is missed without a 24 hour notification a $35 fee will be charge and deposit of 1/2 the grooming cost may be required to reschedule a future appointment.
Your satisfaction is important to us. If you are unhappy for any reason, and would like something adjustments, we will be happy to make any adjustment when you pick-up your baby from the appointment. However, we will only accept return visits for adjustments 48 hours after your appointment for free. Anything after that will be a charge for the grooming fee.
If your pet has a few mats that can be brushed out and your pet cooperates, this can be done at a rate of $25 for every half hour. However, if there is excessive matting and we feel it is inhumane to dematt, we may clip your pet coat.
While our groomers exercise extreme care while clipping excessively matted, owners should be award this procedure includes risk of nicks, cuts, itchiness, abrasions, skin redness, failure of hair to re-grow or any other possible issues. due to warts , moles or skin folds trapped in the mats.
Client is responsible for the condition of the pet's coat and will not hold Yabo Pet Spa responsible in the even of adverse effect of mat removal.
Because we want to protect all our clients from potential flea and tick bite irritation, therefore, we do not accept any dogs or cats with flea, tick or any other parasites.. If your pet has fleas or tick please take them to the vet for proper medication and don't forget to treat your home. if we discover any fleas or tick after the groom has started surcharge of $20 will apply. Thank you for understanding.
Please let us know if your are going to be late for your appointment, We will do everything we can to keep your appointment. However, if you are more then 15 min late we may not be able to complete your service .if so we will need to reschedule your appointment and will will be considered a late cancel and subject to cancellation fee.
In Yabo Pet Spa,we believe teeth cleaning are considered a veterinary practice and groomers are not permitted to offer this service.
And best way to have your pets glands expressed is to take them to the veterinarian for internal expression.
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